A few things to know
Before you get started.
Which Macs can I use?
Any Mac with Apple silicon—M1 or newer, not just a Mac mini. Not sure which chip you have? Email support@productivebot.ai with your Mac model before you buy.
Do I need an AI subscription?
You connect your own supported AI provider account. Connection methods and billing depend on the provider; AI costs are separate from ProductiveBot. ChatGPT and Claude are guided during setup.
Does my Mac need to stay on?
Your Mac needs to be awake and online for scheduled work to run. You can use your current computer; a dedicated Mac is not required.
What happens to my data?
Your agent runs on your Mac. Using a cloud AI provider sends prompts and relevant context to that provider. Connected tools and messaging services receive the information needed for the tasks you give them.
Is this refundable?
No. ProductiveBot Agent System is a final-sale purchase. Instead, we guarantee setup: if you get stuck, we’ll work with you through an attended, customer-approved TeamViewer session until ProductiveBot is installed and running on your compatible Mac. The guarantee covers installation and basic operation, not custom workflows or third-party integrations. Your purchase also includes an optional free 30-minute workflow strategy session to help you plan your first workflow.
What if I need help after setup?
ProductiveBot+ Essentials includes support and compatible updates. Scout, training, and community resources help you use the system.
Can I see the technical details?
ProductiveBot brings setup, business memory, channels, security checks, diagnostics, and support together around the underlying agent platform. Your AI provider supplies the model; connected tools give the agent access to the work you choose. You provide direction and review the results. Tools and scheduled work require configuration, permissions, and the relevant connected accounts.